Difficult Conversations Communication studies

Difficult Conversations Communication studies10th anniversary edition of the classic guide to handling life's toughest conversations We've all been there We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. Difficult Conversations is the definitive work on

Stylish and accessible

and Sally Rooney’s Conversations with Friends

and sexual identity

Raised by an overprotective mother

Rabbi Jason shares wisdom from his Jewish heritage and helps us read Scripture in the cultural context of biblical times

Readers love The Young Widows

two-colour prints

Inside this Istanbul travel book you will find: - Curated recommendations of places - main attractions

and was later executed

Roald Dahl's Going Solo is the marvellous account of his life as a young man

Where did Sir Lancelot go to pay his parking tickets

and historic photos from the most notoriously haunted locations across America in this fun and fascinating cookbook